All orders over £30 qualify for Free standard UK delivery
All orders have tracked shipping. Your tracking code will be shown in your order dispatch email.
Delivery options to suit you
When you checkout, you will be able to choose which delivery service you would like. The checkout will always clearly explain which options are available to you. We use Royal Mail Tracked Delivery and DPD courier for next day services. Please note that Click and Collect orders are delivered primarily by our store delivery carriers.
We hope you will be completely satisfied with any product purchased from DMT DIRECT LTD. However, should you wish you can return it for any reason within 28 days from the date of dispatch for a full refund (less postage costs). Items must be unworn, unwashed and in their original condition with all tags intact for lingerie and all seals intact for toys and accessories.
There are a few things we can’t exchange or refund, these are;
- All sex toys, where the packaging/ box has been opened, unless the item(s) are considered damaged or faulty
- Lingerie, which has been used or where the hygiene seal, tags or labels have been removed
- Hosiery which has been used and where the seal is broken